SKIN
Can I use SKINTRUTH® skin care while I am pregnant?
Yes, our products are safe to use during pregnancy.
How do I establish a good skin care routine?
Choose the range that suits your skin type and build a routine that caters to your specific needs. You can easily customise your regimen with SKINTRUTH® products.
How do I know which products to use?
Our range is designed to simplify your choices: Nourish (Normal), Clarify (Oily/Blemished), Soothe (Sensitive), and Targeted Facial Care, which can elevate your skincare routine.
I have sensitive skin. What products should I use?
Our Soothe range has been specially formulated for sensitive skin, featuring Allantoin, Chamomile, and Aloe Vera to soothe redness and strengthen the skin's natural barrier.
When should I incorporate a serum into my skin care routine?
Serums are an excellent addition to any routine. You may apply them to a cleansed face before moisturiser or mix a few drops into your moisturiser for enhanced results.
How long do the products last once opened?
Each product varies, this is on the labels and range from 12 – 36 months after opening.
Should I use different products at night than I do during the day?
Nighttime is an ideal opportunity to rejuvenate your skin. Our Nocturnal Nourishment Oil is rich in essential nutrients that help renew your skin while you sleep.
I have oily skin with blackheads. What should I use?
The SKINTRUTH Clarify range is specifically designed to balance oily skin, soothe imperfections, and help heal breakouts.
Do I need to use an eye cream, or can I just use my regular moisturiser?
The delicate skin around the eyes requires specialised care. Our SKINTRUTH Niacinamide Bright Eye Cream brightens, protects, and hydrates this area effectively.
How often should I exfoliate?
Exfoliation frequency varies by skin type. Sensitive skin should be exfoliated once a week, normal skin twice a week, and oily skin up to three times a week, unless otherwise specified.
Body
Are the body products safe to use during pregnancy and breastfeeding?
Yes, SKINTRUTH® body products are safe to use during pregnancy and breastfeeding.
How often should I exfoliate my body?
Exfoliating once or twice a week will help keep your skin in good condition.
Should I use massage cream or an oil on my skin?
The choice depends on your preference and skin needs. Rich Body Massage Cream is better for hydration, while our Massage Oil provides intense nourishment.
What body scrub is suitable for sensitive skin?
If your skin is sensitive, we recommend the Smoothing Body Scrub, which offers gentle exfoliation and is enriched with nourishing natural oils.
Do any of the body products contain SPF?
No, but we recommend applying an SPF product on top of our body products to protect your skin from UV rays.
Are the products tested on animals?
All our products are cruelty-free and not tested on animals.
Can I use the massage oil while breastfeeding?
Yes, the massage oil is safe to use during pregnancy and breastfeeding as it is free from aromatherapy ingredients.
Do you have a body lotion for moisturising?
The Rich Body Massage Cream has a light nourishing texture and can effectively serve as a body lotion.
Can I use your products while wearing fake tan?
We recommend using a lotion rather than an oil to maintain your tan. The Rich Body Massage Cream is a suitable option.
HAND
What is the best product to moisturise dry, aging hands?
The Hand Treatment Cream is specifically formulated for those seeking a richer, more nourishing product. Its blend of natural butters provides protective hydration.
What product should I use to remove nail polish?
We offer a range of polish removers: Oily Nail Polish Remover replenishes moisture for dry nails, Non-Acetone for gentler removals, and Acetone for removing gels and acrylics.
If I use hand cream, do I still need to use cuticle oil?
Yes, cuticle oils are specifically designed for cuticle nourishment and can enhance the benefits of hand creams.
What is the best way to care for cuticles?
Regular visits to a manicure specialist combined with the use of cuticle oils and hand creams at home can significantly improve cuticle health.
What is the best product for removing gel nails?
Acetone is the best option for removing gels and acrylics. Be sure to follow up with cuticle oil to nourish the nails afterward.
I’m concerned about skin aging on my hands. How can I care for them?
Daily application of Nourishing Hand Lotion after washing, along with a nightly treatment using Hand Treatment Cream, will help maintain soft hands. Incorporating a weekly application of Refining Hand Scrub can also brighten the skin.
How do I use a hand mask at home?
You can apply the Hand Mask as an intensive night cream or use it overnight with cotton gloves to enhance penetration of the nourishing ingredients like Cocoa Butter and essential oils.
How can I care for dry, brittle nails?
Apply Hand Treatment Cream after washing your hands to replenish lost moisture, and massage cuticle oil into the nail plate to promote strength.
Can I use these products at home, or are they only for professionals?
We offer a variety of products suitable for both professional and at-home use to achieve professional results.
How long do the products last?
The products range from 12 – 36 months after opening, you can find this displayed on the labels individually.
FEET
What are the best products for removing hard skin?
Regular use of Foot Scrub will help maintain the skin condition of your feet by exfoliating dead skin and softening rough areas.
How do I use a foot mask at home?
For best results, apply the Foot Mask after a bath or shower, leaving it on for up to 30 minutes. For enhanced absorption, consider wearing cotton socks while the mask is applied, then wipe off with a warm cloth.
I have really dry feet. What should I do?
Apply the Heel Repair Cream to refresh tired feet. The Cocoa Butter in the formulation deeply nourishes the skin, leaving it softer. Daily application is recommended for best results.
What’s the difference between the Hygiene Spray and the Revitalising Spray?
Hygiene Spray is designed for preparing and sterilising the foot area, while Revitalising Spray combines Castor Oil for nourishment with Peppermint for a cooling and hydrating effect.
Do I need to use Heel Repair Cream every day to see results?
Yes, for optimal results with extremely dry skin, daily use of Heel Repair Cream is advised. It can be paired with Foot & Leg Lotion for regular moisture.
What do the products smell like?
The range features a fresh, cooling scent derived from essential oils like Tea Tree and Peppermint.
How long do the products last before expiring?
Products range from 12 – 36 months after opening, these can be easily found on the labels.
What is the best product for removing nail polish?
We offer various polish removers to suit your needs: Acetone for gels, Non-Acetone for regular nails, and Oily Nail Polish Remover for dry, brittle nails.
Can the products be used during pregnancy?
Yes, our products are safe for use during pregnancy.
Are the products tested on animals?
All products are cruelty-free and not tested on animals.
Shipping & Returns
Do you accept returns?
Due to hygienic reasons we do not accept returns at this time.
Can I cancel my order?
Yes, you can cancel your order as long as it hasn’t been prepared for dispatch.
To request a cancellation, please email us at hello@skintruth.co.uk and we will do our best to accommodate your request.
Why can’t I order to my international address?
Unfortunately, we have temporarily halted international shipping.
Please keep an eye on our website as we hope to resume this soon. If you wish to be notified when we resume international shipping, please contact hello@skintruth.co.uk
I have an issue with my order
We want to ensure the smoothest journey from start to finish however, we know things don’t always go as planned. If your order arrives and it is either damaged, faulty or sadly missing an item please get in touch to let us know.
If you can take a few pictures of how your order arrived, (showing any issues, or what you received as best you can). Please include your order number and the email address you placed the order with so we can get this sorted for you.